Relationships and rituals in healthcare teams
Increasingly, healthcare staff are working in teams with many different professionals across different settings, but they may not have been trained to do this. What does research tell us about what makes such teams work well or better? What kind of challenges are presented in shared or integrated care?
- What is the glue that holds teams together and why is it so important?
- How can we improve the process of patient referrals from one part of the system to another?
- What did we learn from pandemic about new ways of working together, within and across services?
Host Tara Lamont and guests Jenelle Clarke, Sarah Yardley and Justin Waring share their experience and insights on building relationships across interdisciplinary teams.
About our guests
Tara Lamont has been a Senior Advisor to the Fellowships programme at THIS Institute since 2021. With over thirty years’ experience in health services research and policy, Tara currently provides scientific support to NIHR programmes and has led national work on engagement and dissemination of health research.
Jenelle Clarke is a sociologist based at Birkbeck, University of London. Focusing on everyday interactions of health service staff and patients, she has a dedicated interest in improving how people relate to improve service delivery.
Justin Waring studies the changing organisation of healthcare systems, specifically, how the design, implementation and embedding of improvement interventions is shaped by institutionalised professional practices, cultures and identities.
Sarah Yardley is an Associate Professor of Palliative Medicine, University College London. Her research focuses on reducing the gaps between rhetoric and reality, policy and practice, expectations and experience in healthcare. She is particularly interested in the need to redeem the role of relationship-centred practices in healthcare systems.
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